The Division: How to Claim Rewards (Such as DLC Outfits)

We’ve been getting a lot of questions on our social media accounts regarding DLC items for The Division. Many people that preordered or were given codes for free skins or outfits are getting confused because they’re loading up the game, checking out their inventory, and not seeing the in-game items they were promised.

Well, the good news is – you’re not alone. Nearly everyone has been trying to figure this out. Don’t worry, though, it’s not a huge issue. In fact, it’s quite simple to get the items you want.

The Division DLC Items

How to Claim Rewards

When it comes to DLC outfits or skins, it’s very, very easy to get a hold of them. All you have to do is go into your Base of Operations, head to the back of the building, and find the Rewards Vendor. Talk to him and you’ll get instant access to your items.

NOTE: There have been a lot of reports saying that the vendor is not giving out the skins or outfits like he’s supposed to. Ubisoft is currently investigating this issue and working to resolve it. Hang tight, Agents.. it’s just day one. There are bound to be some problems like this. The developers are working hard to work out the bugs.

  • Johnny Black


    I have friends who are still waiting for their rewards to show up.